Frequently Asked Questions

Where do we pick the rental vehicle up?

We will meet you at the dock in Cruz Bay upon your arrival to island. All we need is a few signatures and you’ll take the vehicle from there!

What kind of payment do you accept?

We gladly accept MasterCard or Visa for final payment. 

Do you offer Roadside Assistance?

Yes! The Aquarius Car Rental Protection Plan includes 24/7 Roadside Assistance. Customers are responsible for the $1,500 deductible. Coverage does not cover theft of the vehicle or its parts. Customer agrees to purchase the Protection Plan for an additional $10 per rental day.

Can you remove the tops on the Jeep Wranglers?

The removal of tops and / or doors is strictly prohibited. A $125 fee, per incident, will be charged to the credit card on file. 

Please return vehicles reasonably clean

$25 cleaning fee for excessive sand

All tickets, damages, and fines are required to be paid prior to vehicle drop off

All tickets, damages, and fines are required to be paid prior to vehicle drop off

Vehicle must be checked back in and keys returned to a Aquarius Car Rental, LLC employee.

The vehicle will not be considered checked back in otherwise and YOU will be liable for the vehicle until a valid check in is complete.

Fuel up the vehicle prior to returning

Our fuel charge is $7 per gallon

Repeated Non-Compliance may result in early contract termination, no refund

Repeated Non-Compliance may result in early contract termination, no refund

You are responsible for educating yourself on the USVI laws, rules and regulations

$75 per incident. This fee is waived for guests covered by our Insurance. Fee DOES NOT cover parts and materials.

Typical Fees:

  • Stay left
  • Wear your Sealtbelt
  • No cell or mobile phone use by the driver
Refunds are not issued for the returning of rental vehicle prior to contracted return date

The above terms are for your safety and comfort, as well as the benefit of future guests. Please contact Aquarius Car Rental LLC if you have any questions.

SOLD OUT NOVEMBER!

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